Wind Chimes


Frequently Asked Questions

Do you have catalogs?

We're sorry, but we do not have a catalog other than the "virtual catalog" on our website. Our inventory changes so much that a traditional printed catalog would be out-of-date almost as soon as it was printed. We have a very high turnover on our flags.

You can view our product line by clicking here  or you can search by description (birds, flowers, stars, etc), item number, or item name by using our search feature. We track our inventory online, so if it appears on our website we have it in stock.

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Do you sell wholesale?

No, we do not sell our flags wholesale. We are strictly a retailer. We do, however, offer bulk discounts for quantities of 25 or more per item for some items. Please call for price quote.

You may also become an affiliate of Garden-Flags.com and sell our flags on your website for a 5% commission on every sale referred to us through your website. We are number one in Google for garden flags and we have a Google Page Rank of 5. Your commissions will increase along with your sales. You receive 5% for the first $500 of sales; 6% for $501 through $750; 7% for $751 through $1,000; and 8% over $1,000. It is a wonderful solution to incurring the cost of inventory. The affiliate program does not cost you anything but the time to fill out our online application. If you are interested, please click here.

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I don't like putting my credit card information online. Can I order over the phone or by mail?

Yes. Even though all online orders are encrypted and sent through a secure server using SSL technology to prevent information from being intercepted, we do understand that some of our visitors prefer a more personal shopping experience. We love talking with our customers! We are here to help in any way that we can.

We take phone orders Monday - Friday between the hours of 8:30am EST and 5:30pm EST. You may order over the phone by calling toll-free 866-290-6354.

You can also order by mail using our printable order form and a money order.  We highly recommend that you let us know what you plan to order in advance, so we can hold it for you.

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How soon will I get my order?

All orders received before 8:00am EST will be processed and shipped that business day. Orders received after 8:00am EST will be shipped out the next business day. Occasionally we will get backed up and orders will go out within 2 business days. We try very hard to keep that from happening. We enjoy our flags, too, and know that you are very anxious to get your order.

All our shipments are delivered via the U.S. Postal Service. Delivery times are as follows:

  • U.S. Postal Service First Class Mail - delivery is 3-7 business days after shipment
  • U.S. Postal Service Priority Mail - delivery is 2-3 business days after shipment
  • U.S. Postal Service Express Mail - delivery is 1-2 business days after shipment

Our dog breed flags are printed on an order by order basis and shipped separately from the rest of your order. Please allow 3-7 days before your order is shipped.

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You show flag stands and poles in your pictures. Do they come with the flag?

No, the flag stands and poles are sold separately. You can see them by going to our Flag Accessories page. We thought that the flags looked nicer and more realistic if we displayed them on a pole.

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Is your website secure?

Yes.  Our website security is tested on a regular basis.  Personal and credit card information is encrypted before it is transmitted.  If you are using Internet Explorer 7 or above, you can see the small lock on the top of your window when you go to check out.  Otherwise it may be on the bottom.  We do not keep any credit card information on our servers and do not sell or share your personal information.

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How much is shipping?

Our shipping terms are here.  In general:

  • Shipping for orders under $25 is $4.99.
  • Shipping for orders $25-$50 is $6.99.
  • Shipping for orders over $50 is free priority mail.
  • Priority shipping for orders under $50 is $8.99
  • Rates are the same throughout the US and Puerto Rico except for very large or very heavy orders to locations outside of the contiguous 48 states.  Please see details for Canadian orders.

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Is the flag I want in stock?

Yes. Unless we have a count error, all the flags you see on our website are currently in stock.  If there is a flag you want, but cannot find on our website, please contact us.  We will do our best to get that flag for you.

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Do you ship outside of the US, Canada and Puerto Rico?

No, not at this time.

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  We Accept: We accept Discover, MasterCard, VISA, and American Express

You may also use PayPal which accepts:

Pay me securely with your Visa, MasterCard, Discover, or American Express card through PayPal!
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Categories for our Decorative Art & Appliqué
Garden or Mini Flags & Standard House or Yard Flags:

Easter & Religious | Patriotic & Military | Halloween | Thanksgiving | Hanukkah | Christmas
Flowers and Garden | Birds & Birdhouses | Animals and Bugs | Nautical and Beach
Family, Baby & Birthdays
| Welcome Flags | Special Occasions | Flags On Sale!
National Geographic | College Flags | Cat Flags | Dog Flags | House Flags | Flag Poles
Windsocks

 Ordering Options | Shipping Rates & Terms | Store Policies | Returns | Gift Certificates  | Site Map

Frequently Asked Questions | Catalog Requests | Affiliate Program | Flag Care | Flag Etiquette |

 Flag Calendar | Garden Flags Coupons on tjoos.com  | Privacy Statement | Contact Us | Store Front | Home

© 1998-2010 Garden-Flags.com, A Division of
A.C.E., Inc.
230 Monticello Ave.  Map and Directions
Williamsburg, VA 23185-2815
Toll-free: 866-290-6354
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